Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth by Jay Baer
Bullseye Marketing: How to Grow Your Business Faster by Louis Gudema
"The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty" by Shep Hyken. Click here for show notes!
Roadmap to Revenue: How to Sell the Way Your Customers Want to Buy by Kristin Zhivago